Lessons from the Qantas shutdown

Turn off all life support systems, I'm finished for the day
I'm on the midnight flyer and I've really got to get away
Shut down all your main engines, I'm going on reserve
There are things still undiscovered, oh I hope I've got the nerve

Shut down, turn off until the morning light
Slow down, splash down time to end the flight
Make way dream time, here comes another night
I wish I could remember where I've been

- Little River Band Shut Down, Turn Off

Qantas gave advance notice of their shutdown last week to the Coalition. Let the journos quibble about who knew what, when. The fact is when you get information like that you are meant to have an advantage: 'forewarned is forearmed' and all that.

What's also a fact is that the Coalition was no better off for having that information. Abbott just looked like a gibberer when he went on about how he expected the government to act under Section X of the Fair Work Act when he wanted them to have acted under Section Y. His whole modus operandi relies on him setting traps for the government who then falling into them, and when the government won't act to his initiative he's pretty much bereft.

The government seemed on top of the whole issue by mid-week. The person who should have alerted them to the Qantas shutdown was not only Qantas management but also the head of the Transport Workers Union, Tony Sheldon. Sheldon has been playing brinkmanship with Qantas management for weeks, warning of strikes then cancelling them at the last minute, causing uncertainty for Qantas passengers and management without looking like the bloody-minded union leader.

Old-school Qantas management would have kept the planes flying at all costs. The reason why Qantas employees have great job security and other perks can be credited to hardball unionists, but also to a management ethos that had the cash and would shovel it around to keep the business going. Sheldon thought he was dealing with old-school Qantas management, which is why he looked so rattled when management shut down the airline themselves.

Sheldon was dealing with Alan Joyce, a veteran of the shakeup of European airlines in the 1990s, and Leigh Clifford, who showed the mining unions that once management lift their game on pay and OHS the unions have little to offer prospective members. Old-school Qantas management took government protection for granted in a way that Joyce and Clifford clearly can't. He should have known that the game had changed. Sheldon was playing 1970s-style bash-and-barge rugby league in a game of Aussie Rules, where his opponent had sailed above him, taken the ball, booted a goal, and elbowed Sheldon in the eye for good measure; all without the ref seeing.

Sheldon did not look like a union leader who was outraged on behalf of his members. He wasn't doing the sort of confected bluster combined with lovin'-the-attention smugness you'd expect from Paul Howes in that position. He wasn't doing the quiet more-in-sorrow-than-in-anger determination thing that you might expect from the people currently running the ACTU. Sheldon had the sheepish look of a man who had been fucked and burned in a high-stakes game, and who then had to front the media and describe in detail just how badly he had been both, ah, fucked and, ahem, burnt, again and again.

Tony Sheldon is a big wheel in NSW Labor and is running for Federal President of the ALP. He may be the only union leader with a Chief Of Staff; a union leader needs a Chief Of Staff like your local mayor needs a goldie-lookin chain that makes them look like something from Gilbert & Sullivan. While Sheldon isn't entirely responsible for the predicament NSW Labor is currently in, it is there because he and a couple of others not only failed to stop the rot but even to identify it as such. This dispute with Qantas is not a case of teething problems, it is core business for a long-serving union leader.

The fact that he has failed to intervene effectively in his members' interests and warn a Labor government of a significant issue of policy and perception casts serious doubt over Sheldon's suitability for positions he holds now, never mind those to which he might aspire. Gillard and Albanese should refuse to have anything to do with him. What distinguished Labor powerbrokers of old from those of today is that they would have gently nudged Sheldon out of the running for the Labor Presidency, my members are priority number one, etc.

You can demonise Joyce all you like but he's given nothing away to Sheldon and the other unions involved, who are not reacting at all well to the situation Joyce and Clifford have put in front of them. Yes, Joyce and Clifford have played the game masterfully, but there's no grounds for CEO-worship there: if you are in a game and yours is the only team playing the game, how can you lose? Your opponent can shadow-box as much as they want but you only have to land a blow they're not expecting, and down they'll go. Joyce knew that, Clifford knew it - and now Sheldon's learnt the lesson good and hard, one he has no excuse for not knowing beforehand.

I wanna talk to the pilot, he's in charge of my dreams
But he insists on vanishing just as soon as he thinks he's been seen
I wanna recharge my batteries, leave me alone for awhile
We'll set off again in the morning on a wing and a prayer and a smile

But back to the Coalition (oh yes). They had the advance warning, and as usual they had a few snappy lines. What wasn't usual that it wasn't enough. The Qantas shutdown was a serious issue and in venturing comments on it, the Coalition invited serious comments. In the face of serious comments about a really important issue, the Coalition wilted.

The fact that CHOGM delegates were inconvenienced was a matter of significance for Australia, one they let slip by (showing that the Shadow Foreign Minister has little idea of the significance of such an event held in her home town, and/or little clout in Coalition strategy sessions).

They were wise to skate around the whole inconvenience to the Melbourne Cup - yes, racing is a multi-billion-dollar industry, but to most Australians it's a trifle and combined with the focus on pokies at the moment it would be a bad look for the Coalition to remind people how much they are in bed with the gambling industry.

This leaves them relying on policies on transport and industrial relations, which they don't have. It isn't good enough just to say that the details of those policies haven't been finalised, wait until the election etc. In the 1980s and '90s Liberal policies were constantly under review and when journo put John Howard on the spot he could come up with a coherent statement on most key issues, even if he was winging it, in general accordance with previously stated policy principles of the Liberal Party.

The difference now is that Tony Abbott has no principles to speak of, save the tattered DLP ones of his most callow youth. These included job security and perks for those in protected industries - the unions up against Qantas are fighting on much the same basis. They are fighting for qualities that retreated from much of the unionised workforce in the 1980s, and which the recession of the late '80s/early '90s pretty much finished off. By the late 1990s the only one gibbering about Aussie jobs for Aussies was Pauline Hanson.

Abbott could have gone for populism. I half expected to see him in an airport terminal egging on livid passengers stuck in Adelaide for four days, or strapping on the fluro to tell locked-out workers that he's the one who can guarantee cradle-to-grave job security. It is to his credit he did neither. What he needed to do was flick the switch to Prime Ministerial and show the nation what might have been, and what might be yet. He couldn't do that because he has no sense of what is in the nation's best interests, no reservoir of principle to contrast the present situation with the way it should be. This is where policy laziness bites you. Had this dispute taken place next November Abbott's position would be in question, if not in play.

There are still two years to go before an election (oh yes there are) which is plenty of time to develop some policies. If it's true that business is starting to take more of an interest in donating to the Liberal Party, then there's no reason why business can't donate time and resources to help develop some policies that go beyond dot-points. That's what a broad-based movement would do: a small, tightly-controlled outfit focused on the "news cycle" today and tomorrow won't, however. They see the Qantas dispute as an issue to be put behind them for the sake of unity and tomorrow's news cycle.

Shut down, turn off, until the morning light
Slow down, splash down, time to end the flight
Make way dream time here comes another night
I wish I could remember where I've been

Where have I been?

On a Qantas plane recently full of white-collar workers who are well and truly accustomed to contracting and outsourcing, it was at times quaint, funny and pathetic listening to pilots bleat about the perils of such an arrangement befalling them. You'll survive, guys.

The Qantas shutdown last week is the very sort of incident where people's perceptions become fixed in place: the very sorts of perceptions that are so hard to shift in election campaigns. Big industrial disputes usually go on for weeks, but this one was off the boil (if not fully resolved) within days. The whole idea that the incumbent government is incompetent is starting to look a little thin, while far from being comprehensively rebutted. The whole idea that the Coalition are no better, and may even be worse, is starting to take hold and the proof coming from this incident counts against the Coalition.

Qantas management knows what it is about and the unions up against them do not; the odd engine malfunction in some far-off place is having no impact on questions of safety, job security and engineering utility. The whole Aussie Jobs For Aussies thing is hard to distinguish from a toxic brew of self-interest and xenophobia. The only thing that will give that argument any currency at all will be the worst outcome possible, something that won't be dealt with by Fair Work Australia: a Qantas aircraft crashing to earth, with the sorts of people who were inconvenienced last week wedged among the wreckage.

Yes, Virginia, there are bigger issues at stake here than who might have phoned whom when.

Shutdown turn off until the morning light
Slow down, splash down time to end the flight
Make way dream time, here comes another night
Oh, I wish I could remember where I've been

Shutdown turn off until the morning light
Make way dream time, here comes another night

(Lyrics: Glenn Barrie Shorrock)